PRANAB MICRO SERVICES FEDERATION India is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. PRANAB MICRO SERVICES FEDERATION India expects that all donors will exercise due care and diligence while making donations. PRANAB MICRO SERVICES FEDERATION India also recognises that a donation may be made erroneously or donors may change their minds.

PRANAB MICRO SERVICES FEDERATION India will examine each request for a refund of donation and endeavour to make the refund. PRANAB MICRO SERVICES FEDERATION India may also seek further information/documents and donors must co-operate in this regard.

However, PRANAB MICRO SERVICES FEDERATION India is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations.

The written request stating the reason for requesting a refund must be sent to the address stated below and must contain all the following details pertaining to the donation: Date of donation

• Donations to specific non – EARMARKED/PROJECT/CSR Donations are not refundable.